ListReports Knowledge Base > Agent Intel FAQs

Agent Intel FAQs

What is the Agent Search tab in Agent Intel?

This powerful feature from ListReports® unlocks buy-side and list-side market data for your account and will even show your share of wallet with agents you’ve worked with before – meaning you’ll see how much of their business you’re receiving and whether they use ListReports or not! Here are the top three benefits of unlocking the Agent Search tab:

  • Follow your existing paired agents to receive automatic notifications about their buy-side production and general business milestones
  • Identify and follow up-and-coming agents to expand your referral base
  • Stay informed by reviewing the Providers tab on an agent’s profile, which gives you visibility into which loan officers the agents in your sphere are working with

How do I unlock buy-side data?

You can sign up for an Agent Intel Plus subscription directly from the Agent Intel tab inside of your account, or by following the links below!

Questions? Email support@listreports.com for assistance!

Why am I having issues with my email signature when using Smart Emails?

Unfortunately, in the Outlook email client, your email signature may not auto-populate. This is a known issue and you can read more about this from Microsoft here. The workaround is to simply add your signature manually before sending the email.

Am I able to review data of agents that I am not following?

Yes, you will be able to search for any agents and we’ve made it easy to follow them directly from the search results.

Am I charged for my Agent Intel Plus subscription separately?

Yes, your monthly Agent Intel Plus subscription and base ListReports® subscription will appear as separate line items on your monthly statement.

I searched for a specific agent but couldn’t find them. Why can’t I see them?

In most cases, the agent you’re searching for has not been involved in a transaction in the last 12 months in the area that you’ve selected.

Another possibility is that the agent you’re looking for identifies as a different name than what is on the official transaction record. For example you may know Maggie Johnson, but their real name on record is Margaret Jonson.

We aggregate data from multiple sources and then analyze hundreds of data points for reliability. Our data is refreshed daily but we are not perfect. We are actively acquiring additional sources that meet our quality standard to allow us to offer more comprehensive information on this area in the future.

What do I do if the data I’m seeing for an agent is incorrect?

Under the Agent Intel tab, you may report any data problems directly via the “Report data” link in the upper right-hand corner of any Agent Detail page. When you click the link, the following module will appear. Simply fill it out and click “Submit” to report any data inaccuracies directly to our support team.

Why do I have to pay more to access Agent Intel Plus?

A loan officer’s monthly base ListReports® subscription allows access to our system to advertise their services through co-branding, track agent listing production, receive inbound leads, and manage market-related ListReports compliance. By adding Agent Intel Plus, you unlock the ability to follow an agent’s buy-side and list-side production levels and receive automatic notifications when a buy-side transaction closes. We’re constantly working on adding new elements to this product so you’ll benefit from all of the changes we’re making. With this upgrade, you also see your share of wallet with each agent, as well as loan officer, loan company and loan type for each transaction, for each agent. Exciting!

What is the difference between the free Agent Intel trial and the paid Agent Intel Plus subscription?

The differences between our free Agent Intel product and the Agent Intel Plus subscription are as follows:

Agent Intel (free) includes:

  • Competitive alerts
  • Production insights for paired and followed agents
  • 1 social media insight per agent each day
  • Market area insights
  • 1 smart email per day
  • Agent Listings tab
  • Listing detail pages

Agent Intel Plus ($200/month) includes:

  • Competitive alerts
  • Social alerts
  • Connect & Prospect alerts
  • Production insights for paired and followed agents
  • Unlimited social media insights per agent each day
  • Market area insights
  • 5 smart emails per day
  • Agent search with export functionality
  • Agent Listings tab
  • Listing detail pages

Add Agent Intel Plus to your existing Elite subscription here, or for new users, sign up now by clicking here.

Updated on July 3, 2023

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