FAQ

Find the answers to frequently asked questions below! Don’t see what you’re looking for? Send an email to support@listreports.com – we’re here to help!


What if I forgot my username or password?

No worries! Your username is your registered email address. To reset your password, click here.

How does ListReports® work?

ListReports® offers a multitude of easy-to-use features to help you grow your business!

Social Media Content: Grow your social sphere of influence by sharing our daily hand-crafted social media images or beautiful collections of homes with built-in lead capture. 

Automated Lead Capture: Customizable text-to-lead codes are one of the many perks that agents automatically unlock by pairing with a loan officer.

ListPacks®: Share curated collections of homes with your sphere of influence or directly clients, updated automatically when a listing hits the MLS. Available for all agents paired with a lender. 

Marketing Kits: Free marketing tools with your personalized branding on every material, automatically delivered to your inbox within an hour of your listing hitting the MLS. Available for all agents

The Daily ListReport: Delivered daily to your inbox, your Daily ListReport email contains all the information needed to maximize your time. Specifically designed to clearly and concisely communicate what you need to know to help your business succeed

Virtual Solutions: Connect with colleagues, clients, or set up a delightful Virtual Open House with just a few clicks on our free, unlimited digital conferencing solution.

Partner Deals: Access insider discounts and exclusive offerings from our trusted partners

How do I change my marketing kits after they've been processed?

Use the Edit Marketing Kit option on your marketing kit detail page to make edits yourself, or send an email to support@listreports.com with your requested edits.

How do I co-brand with a loan officer?

On your ListReports® account, you’ll find the My Lender tab. From there, you can select a loan officer to co-brand with, or change the loan officer you are currently paired with to a different one. Click here to learn more.

How long does it take to create a marketing kit for my active listing?

Once your listing is uploaded to the MLS, you should receive your marketing kit within an hour. If you need support, our production hours are from 9AM to 5PM PST, Monday through Friday.

What is included in each marketing kit?

Each marketing kit includes over 25 proven materials delivered straight to your inbox in under an hour, including:

*Automatically unlock access to additional features by co-branding with a loan officer on your marketing materials.

What if I still have questions?

We’re here to help! If your question was not addressed above, simply send us an email at support@listreports.com.

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