FAQ

Find the answers to frequently asked questions below! Don’t see what you’re looking for? Send an email to support@listreports.com – we’re here to help!


What if I forgot my username or password?

No worries! Your username is your email address. To reset your password, click here.

What do agents get from ListReports®?

Daily Shareables: Daily, handcrafted social media images designed to educate, entertain, and start conversations with potential leads.

Marketing Kits: Free, fully-branded marketing materials, automatically delivered to your inbox within an hour of your listing hitting the MLS. With digital and print options, you’ll have everything you need to market yourself at every stage of the transaction. Available for all agents.

The Daily ListReport: Delivered daily to your inbox, your Daily ListReport email contains everything you need to build a consistent brand on social media, and stay abreast of the evolving market. This email includes social media content, local market information, and more – all tailored specifically to you!

ListPacks®: Share beautiful curated collections of homes with your sphere of influence or directly with clients, updated automatically with the MLS. Automatically available for all agents paired with a loan officer.

Notables: Noteworthy news articles to keep you updated on industry happenings. They’re easily shareable with your clients so you’ll have interesting conversation starters each day.

My Listings Shareables: Digital images to promote your listings with ease. With Just Listed, Open House, Under Contract and Just Sold templates, you’ll never be out of options! Check out #homesintheknow on Instagram to see other agents’ posts!

Single property websites: Beautiful property websites for each listing, branded to you. With two design options to choose from, as well as a celebratory Just Sold version, you’ll have everything you need to promote your latest successes. Automatically available for all agents paired with a loan officer.

Text-to-lead codes and sign riders: Customizable text-to-lead codes are one of the many perks that agents automatically unlock by pairing with a loan officer. This code is incorporated into all of your ListReports marketing materials for easy exposure to potential leads.

Want to pair with a loan officer on ListReports? Click here! 

What do loan officers get from ListReports®?

Notables: Noteworthy news articles to keep you updated on industry happenings. They’re easily shareable with your clients so you’ll have interesting conversation starters each day.

Daily Shareables: Daily, handcrafted social media images designed to educate, entertain, and start conversations with potential leads.

Agent Intel: The ability to easily find up-and-coming agents in your market and beyond.

Daily branding: Your branding on your paired agents’ Daily ListReport email every day.

How do I change my marketing kits after they've been processed?

Use the Edit option on your marketing kit detail page to make edits yourself, or send an email to support@listreports.com with your requested edits.

How do I pair with a loan officer?

On your ListReports® account, you’ll find the My Loan Officer tab. From there, you can select a loan officer to pair with, or change the loan officer you are currently paired with to a different one. You’ll automatically unlock single property websites, ListPacks®, Listing Shareable infographics and more! Click here to learn more.

How long does it take to create a marketing kit for my active listing?

Once your listing is uploaded to the MLS, you should receive your marketing kit within an hour. If you need support, our production hours are:

Monday – Friday 8AM to 5PM PST (US reps available for phone calls)

Saturday – Sunday 7AM to 4PM PST (Email only) 

What is included in each marketing kit?

Comprised of over 25 materials, you’ll have everything you need at every stage of the transaction. Under contract in 3 days? Great! We’ve got a Shareable for you that says just that. Celebrate each win with our full-cycle marketing kits.

  • Listing-specific Shareables (Just Listed, Open House, Under Contract & Just Sold)
  • Open house & promotional flyers
  • Neighborhood Infographics
  • Custom text-to-lead code*
  • Single property websites*
  • Reusable sign riders*

*Automatically unlock access to additional features by pairing with a loan officer.

What if I still have questions?

If your question was not addressed above, simply send us an email at support@listreports.com.

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