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How do I add ListReports® to my email contacts?

Make sure you don’t miss the Daily ListReport email by adding it to your primary inbox or marking it as a trusted source.

We deliver emails from multiple addresses. If you don’t want to miss out, add all of the following addresses to your contacts:

For specific instructions on how to allowlist ListReports on your ISP, Email software, or spam filter (for IT teams), please see your software section below. 

Personal Email

AOL

AT&T

Comcast

Cox.net

Earthlink

Entourage

Gmail

GoDaddy

MacMail

MSN

Mozilla Thunderbird

Outlook

Road Runner Webmail

Verizon

Windstream

Yahoo

Spam Filters

Norton AntiSpam

Trend Micro

McAfee SpamKiller 

Barracuda Networks 

Cloudmark SpamNet 

MailWasher

SpamAssassin

SPAMfighter

ChoiceMail 

SpamButcher

Spameater Pro 

Spam Inspector

Spam Interceptor

SpamPal

Spam Sleuth

Personal Email

AOL

WebMail

  1. Open the email and click on the sender’s name and email address.
  2. Click Add Contact in the window that appears.

    AOL Spam Add Contact
     
  3. Enter any additional information.
  4. Click Add Contact.

    AOL Create New Contact
     

AOL (version 9.0 or higher)

  1. Copy the “from” address from the latest ListReports email (or you can copy the addresses listed above).
  2. In the pop-up box, select Add.
  3. Paste the copied address/type the address required in the Other email field.
  4. Make the newly added address the “Primary email address” by checking the checkbox.
  5. Select Save.

AOL 8.0

  1. Select Mail in the Menu on the top of the screen.
  2. Select Mail Controls.
  3. Select Next from the Mail Control Screen displayed.
  4. Select “Customize Mail Controls for this Screen Name” and click Next.
  5. (Optional) Select “Allow email from all AOL members, email addresses and domains” (allows all emails).
  6. Select Next until the Save button shows up at the bottom.
  7. Select Save.

AOL 7.0

  1. Select Mail in the Menu on the top of the screen.
  2. Select “Mail Controls”.
  3. Select Next from the Mail Control Screen.
  4. Select “Customize Mail Controls for this Screen Name” and click Next.
  5. In the exclusion and inclusion parameters, include the domain listreports.com.

For additional help with allowlisting email addresses in AOL, please see AOL’s support.

AT&T Web Email

  1. Open your mailbox.
  2. Select Options on the top right hand side > Mail Options > Filters > Add Filter.
  3. Select Filters.
  4. Click “Add Filter”.
  5. In the top row, labeled From Header, select “contains” from the pull-down menu. Enter the address in the text box next to the pull-down menu.
    Example: You can either give a specific email address or use @listreports.com or *listreports.com to allowlist the domain.
  6. Move down to the bottom where there is the option “Move the message to”. Select Inbox from the drop-down menu.
  7. Select the Add Filter button once again.

For additional help with allowlisting email addresses in AT&T, please see AT&T’s support.

Comcast SmartZone / Xfinity

  1. Click Address Book.
  2. Click “New” and choose “New Contact.”
  3. Add the email address and any additional information.
  4. Click Save.

For additional help with allowlisting email addresses in Comcast SmartZone, please see Xfinity’s support.

Cox.net Email

  1. Go to WebMail Inbox window.
  2. Click “Preferences.”
  3. Under General Email Preferences, click Blocked Senders.
  4. Type in ListReports email addresses (support@listreports.com, listreports@mail.lrmrkt.com, hello@congrats.listreports.com, agentintel@congrats.listreports.com) in the Exceptions List.
  5. Click Add.
  6. Click Save.

For additional help with allowlisting email addresses in Cox, please see Cox’s support.

  1. Open the Address Book.
  2. Click Add.
  3. Enter your contact’s domain.
  4. Click Save.

For additional help with allowlisting email addresses in Earthlink emails, please see Earthlink’s support.

Entourage

  1. Open the email.
  2. Right-click the sender’s email address.
  3. Select “Add to Address Book” in the short-cut menu.
  4. Verify the sender’s contact details.
  5. Click Save.

For additional help with allowlisting email addresses in Entourage emails, please see Microsoft’s support.

Gmail

To ensure that you receive emails in your inbox, you can add the email address to your contact list. 

  1. Open an email from the sender you want to save and place your cursor over the sender’s profile icon.
  2. Click “More info.”
  3. In the panel that expands, click the Add to contacts icon.

    Gmail inbox and email view, Sender icon and options menu with More info link, More info panel expanded and Add to contacts icon
     

For additional help with allowlisting email addresses or controlling who’s saved as a contact in Gmail, please see Gmail’s support.

GoDaddy

  1. Click Email > Settings > Message Filters.
  2. Select Allowed List.
  3. Click Add New.
  4. Enter in the email address you want to allowlist.
  5. Click OK.

For additional help with allowlisting email addresses and using message filters in GoDaddy, please see GoDaddy’s support.

MacMail

  1. Open the email.
  2. Ctrl-click the sender’s email address and select “Open in Address Book.”
  3. Verify the sender’s contact details.
  4. Click Save.

For additional help with allowlisting email addresses in MacMail, please see Apple’s support.

MSN

  1. Select Settings: Email | Junk e-mail (bottom left, just above Calendar).
  2. From the E-mail settings screen, select Junk E-mail Guard.
  3. Select Safe List.
    Example: You can either enter a specific email address or use *listreports.com or @listreports.com to allowlist the domain.
  4. Select Add.

For additional help with allowlisting email addresses in MSN, please see Microsoft’s support.

Mozilla Thunderbird

  1. Check if your contact’s email is in your Junk folder, right-click on the email and choose “Mark As Not Junk”.
  2. Click Address Book.
  3. Make sure that the Personal Address Book is highlighted.
  4. Click New Card, the New Card window will display.
  5. Under the Contact tab, copy your contact’s “From” address and paste it into the Email dialog box.
  6. Click OK.

For additional help with allowisting email addresses in Thunderbird, please see Mozilla’s support.

Outlook

For 2003, 2007 and Express – Without an example email address in your inbox:

  1. Select Actions from the toolbar at the top of the screen.
  2. Select Junk E-mail.
  3. Select Junk E-mail Options…
  4. Click the Safe Sender tab.
  5. Click Add.
  6. Type in ListReports email addresses (support@listreports.com, listreports@mail.lrmrkt.com, hello@congrats.listreports.com, agentintel@congrats.listreports.com).
  7. Click OK.

For 2003, 2007 and Express – With an example email address in your inbox:

  1. Open the email.
  2. In the Toolbar options at the top, click the Safe Lists drop-down.
    Note: This is located in the “Junk Email” section.
  3. Select “Add sender to Address book”.
  4. Click OK.

For 2003, 2007 and Express – To allowlist an entire domain:

  1. Open the email.
  2. In the Toolbar options at the top, click the Safe Lists drop-down.
    Note: This is located in the “Junk Email” section.
  3. Select “Add Sender’s Domain (@listreports.com)” to Safe Senders List.
  4. Click OK.

For 2010

  1. In Outlook, go to the Home tab.
  2. Click the Junk button.
  3. Choose “Junk E-Mail Options” from the drop-down list.
  4. Go to the Safe Senders tab.
  5. Click Add…
  6. Type in either the list reports email addresses (support@listreports.com, listreports@mail.lrmrkt.com, hello@congrats.listreports.com, agentintel@congrats.listreports.com) or the domain name (listreports.com).
  7. Click OK.
  8. Click Apply.

For 2013

  1. In Outlook, go to the Home tab.
  2. Click Junk > Junk Email Options.
  3. Select the Safe Senders tab and click Add.
  4. In the Add address or domain box, enter the email address or the domain name you want to allowlist.
  5. Click OK and close the window.

Express

  1. In Outlook, go to the Tools menu.
  2. Select “Address Book”.
  3. Click New and select New Contact from the drop-down menu.
  4. Type in the ListReports email addresses (support@listreports.com, listreports@mail.lrmrkt.com, hello@congrats.listreports.com, agentintel@congrats.listreports.com) and include any details you want.
  5. Click OK.

Outlook 365

  1. Select “People” and “New Contact”
  2. Type in the ListReports email addresses (support@listreports.com, listreports@mail.lrmrkt.com, hello@congrats.listreports.com, agentintel@congrats.listreports.com) and include any details you want.
  3. Click Save & Close.

Outlook.com

  1. Open the email. Then click the three dots and click Add to Safe senders.

    Outlook Email Add to Safe senders
     
  2. Click OK.

    Add to Safe Senders Confirmation
     

For additional help with allowlisting email addresses in different versions of Outlook, please see Microsoft’s support.

Road Runner Webmail

Adding an email address to the safe sender list will add the email to your inbox and future emails will be delivered to the inbox.

  1. Open your Road Runner mailbox.
  2. Open your Junk Mail folder.
  3. Select the email that includes the e-mail address you would like to add as a safe sender.
  4. Click “Mark as Not Spam”.

For additional help with allowlisting email addresses in RoadRunner, please see Road Runner’s support.

Verizon

  1. Open your Inbox.
  2. Click Options.
  3. Click Block Senders.
  4. Locate the “Safe List”.
  5. Enter your contact’s domain.
  6. Click OK.

For additional help with allowlisting email addresses in Verizon, please see Verizon’s support.

Windstream

  1. Click the Settings tab.
  2. Click Messages.
  3. Click Allow and Block Messages.
  4. Select “Advanced Block Senders”.
  5. In the Allowed Senders and Domains area, type the ListReports email addresses (support@listreports.com, listreports@mail.lrmrkt.com, hello@congrats.listreports.com, agentintel@congrats.listreports.com).
  6. Click OK.

For additional help with allowlisting email addresses in Windstream, please see Windsteam’s support.

Yahoo

In Yahoo Mail, your Contacts list is your allowlist. To add the From Address to your Yahoo Contacts:

  1. Open your Yahoo mailbox and click the address book icon in the right-side panel. When you roll your mouse over it, it will say Contacts.

    Yahoo Address Book
     
  2. Click “Add a New Contact.”

    Yahoo Add New Contact
     
  3. Fill in the fields of your Contact.
  4. Click Save.

    Yahoo Create New Contact

For additional help with allowlisting email addresses in Yahoo, please see Yahoo’s support.

If this doesn’t work…

You may send the following instructions to your IT department to ensure that ListReports’ domains are allowed.

  1. Allowlist these domain names and IP addresses:
Domain NameIP Address
hello.listreports.com223.165.116.129
mail.lrmrkt.com223.165.116.210
mailbox.listreports.com223.165.117.210
congrats.listreports.com   No IP address at this time

2. Confirm these email addresses are not blocked by a spam filter:

You can also share this page with your IT team. Please email us at support@listreports.com if you have any questions!

Spam Filters (for IT Teams)

Norton AntiSpam

This is included with Norton Internet Security, Norton 360, and the Comcast versions of Norton Security Suite. You will recognize that something has been flagged as spam because the subject line will be appended with [Norton AntiSpam].

  1. Click on Network
  2. Click Message Protection
  3. Click AntiSpam
  4. Click Allowed List tab
  5. Click Configure
  6. Click Add button
  7. In the Email Address box, enter the ListReports email address
  8. Click OK

Trend Micro 

If you received an email message that was incorrectly moved to the Spam folder by the Anti-Spam Toolbar, you can prevent this from occurring in the future. The Anti-Spam Toolbar detects spam by looking for certain keywords in the email’s subject or body and matching it with the anti-spam pattern file. Occasionally, it may detect what you consider a legitimate email as spam.

To prevent this from occurring you can do either of the following:

  • Add the sender to the list of Approved Senders
  • Decrease the Spam Email Filter Strength

Note: You can also select the email and click Not Spam to report it to Trend Micro. However, this feature serves only as a reference when we develop our spam database, and it may not have an effect on how the toolbar detects spam.

Add the sender to the list of Approved Senders:

  1. Open Microsoft Outlook or Outlook Express
  2. Click the Spam Mail folder then select the legitimate email detected as spam
  3. Click Approve Sender on the toolbar
  4. Click Yes when the confirmation message appears

Decrease the Spam Email Filter Strength:

  1. Open Microsoft Outlook or Outlook Express
  2. Click Trend Micro Anti-Spam then click Settings
  3. On the Spam Filter tab, move the slider bar to select lower filter strength
  4. Click OK to save your settings

McAfee SpamKiller 

  1. Select Friends from the McAfee SpamKiller sidebar
  2. Click Add a Friend
  3. Make sure All Users at a domain are selected under Friend type
  4. Type the domain name (listreports.com) you want to allowlist under Address
  5. To allowlist all our emails, type in the ListReports email addresses (support@listreports.com, listreports@mail.lrmrkt.com, hello@congrats.listreports.com, agentintel@congrats.listreports.com)
  6. Optionally, enter ListReports to help you recognize the domain under Name
  7. Click OK

Barracuda Networks 

The Barracuda Spam Firewall is a popular spam filtering solution. Barracuda uses several algorithms and processes to determine whether emails are spam. Occasionally, it will mark a legitimate message as spam. There are two methods to allowlist email senders so that the firewall will not quarantine future emails:

Allowlist Quarantined Senders:

  1. Open your email client. Barracuda should send you a summary each day listing quarantined items. Choose the most recent Barracuda email message
  2. Locate the email from ListReports and the sender email address that you do not want to be quarantined in the future. Click on the word Whitelist, which is in green print to the right of the email title. This will open your list in a web browser
  3. Click the box to the left of the email that you would like to allowlist. At the top of the page, click Whitelist. Barracuda will not block or quarantine the sender whose email address appears on the allowlist

Allowlist Senders and Domains:

  1. Open your web browser. Navigate to your company’s Barracuda firewall homepage
  2. Click on the Block/Accept tab
  3. Choose Sender Domain Block/Accept
  4. Enter the ListReports email address to allowlist. For example, you can enter aol.com to allow all AOL addresses. You may enter a comment to remind you why you allowed this domain
  5. Click Add
  6. Click on the Email Sender Block/Accept tab. Enter the ListReports email address.
  7. Click Add. In the future, Barracuda will not block emails from this sender

Cloudmark SpamNet 

  1. Select Cloudmark | Options… from the Cloudmark SpamNet toolbar in Outlook
  2. Click Advanced
  3. Go to the Whitelist tab
  4. Click the Add button
  5. Type the ListReports email addresses (support@listreports.com, listreports@mail.lrmrkt.com, hello@congrats.listreports.com, agentintel@congrats.listreports.com)
  6. Click OK
  7. Click OK
  8. Click Yes
  9. Click OK

MailWasher 

  1. Click Tools, then Blacklist & Friends
  2. Click Add on the right, the Friends list side
  3. Make sure Plain email address is selected
  4. Type in the LListReports email addresses (support@listreports.com, listreports@mail.lrmrkt.com, hello@congrats.listreports.com, agentintel@congrats.listreports.com)
  5. Click OK

SpamAssassin 

  1. Add the following entry to your user_prefs file, which is found in the .spamassassin subdirectory on your web/mail server: whitelist_from listreports@mail.lrmrkt.com (or any other ListReports email address)
  2. Save the user_prefs file or move the updated copy to your .spamassassin subdirectory

SPAMfighter 

Highlight the email from ListReports to allowlist. Click More in the SPAMfighter Toolbar and select Whitelist. Here you can choose if you want to allowlist the email address or the whole domain. To ensure that all emails from people in your Outlook contacts get through to you, you can import and allowlist them.

To do this, follow these steps:

  1. Click More in the SPAMfighter toolbar
  2. Click Options
  3. Click Filter settings
  4. Click Blacklists & Whitelists
  5. Click Whitelist email address
  6. Click Import
  7. Select your Address Book and click on Check all
  8. Click Add
  9. Click Apply

If you get a pop-up box offering you to upgrade to SPAMfighter Pro, it is because you have exceeded the limit of 100 addresses. You can fix this by buying SPAMfighter Pro or by deleting some of the addresses in your Black/White list. If you want to delete addresses, please go to:

  1. Click More in the SPAMfighter toolbar
  2. Then Options
  3. Then Filter settings
  4. Then Blacklists & Whitelists

ChoiceMail 

  1. Open ChoiceMail
  2. Click on the Senders tab
  3. Choose Approve another Sender
  4. Type in the ListReports email addresses (support@listreports.com, listreports@mail.lrmrkt.com, hello@congrats.listreports.com, agentintel@congrats.listreports.com)
  5. Click on OK

SpamButcher 

  1. Click the Configure button
  2. Go to the Known Senders tab
  3. Click Add under ‘Known Good Senders and Recipients’
  4. Type in the ListReports email addresses (support@listreports.com, listreports@mail.lrmrkt.com, hello@congrats.listreports.com, agentintel@congrats.listreports.com)
  5. Click OK
  6. Click OK

Spameater Pro 

  1. Click Filters from the sidebar
  2. Click the Approved Senders tab
  3. Click Add Filter
  4. Type in the ListReports email addresses (support@listreports.com, listreports@mail.lrmrkt.com, hello@congrats.listreports.com, agentintel@congrats.listreports.com) under Address
  5. Choose ‘Full Email Address’ under Address Type
  6. Select Email Domain
  7. Click OK

Spam Inspector 

  1. Select Spam Inspector
  2. Then ‘Manage Friends List’ from either the Spam Inspector toolbar or from the Outlook menu
  3. Make sure Email is selected under ‘Add a New Friend’
  4. Type in the ListReports email addresses (support@listreports.com, listreports@mail.lrmrkt.com, hello@congrats.listreports.com, agentintel@congrats.listreports.com)
  5. Click the >> button
  6. Click Close

Spam Interceptor 

  1. Follow the Trusted link under > Authentication Lists
  2. Enter the ListReports email address
  3. Click Add

SpamPal 

  1. Click on the SpamPal system tray icon with the right mouse button
  2. Click Add to Whitelist from the menu
  3. Type in the ListReports email addresses (support@listreports.com, listreports@mail.lrmrkt.com, hello@congrats.listreports.com, agentintel@congrats.listreports.com)
  4. Click Add

Spam Sleuth 

  1. Select File, then Configure
  2. Go to the Friends category
  3. Ensure sure Active is checked
  4. Type in the ListReports email addresses (support@listreports.com, listreports@mail.lrmrkt.com, hello@congrats.listreports.com, agentintel@congrats.listreports.com) on a line by itself in the entry field
  5. Click OK

Other spam filters that are not listed above…

If ListReports is being filtered, try adding ListReports email addresses to your address book or contact list. If messages continue to be sent to your junk folder you should contact your ISP or spam filter application support for instructions on how to allowlist ListReports.

You can also let us know if your spam filter is missing from this list by contacting us at support@listreports.com.

Still stuck?

Please reach out to us at support@listreports.com with any questions!

Updated on April 27, 2023
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